Case file
Credit cards
Complaint 21808035 Firstsource Business Process Services
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Was not notified of investigation status or results
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint is the result of a misunderstanding
- May 1, 2026Complaint received
- May 1, 2026Sent to Firstsource Business Process Services
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Firstsource Business Process Services complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | In progress | Yes |
| Jun 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MD | Explained | Yes |
| Dec 31, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Dec 30, 2025 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | NY | Explained | Yes |
| Oct 22, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Jun 13, 2025 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | CA | Explained | Yes |
| Jun 2, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Explained | Yes |
| Feb 5, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Explained | Yes |
| Nov 5, 2024 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | TX | Explained | Yes |
| Sep 13, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | Explained | Yes |
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