Complaint log
Firstsource Business Process Services complaint log
The newest complaints about Firstsource Business Process Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 31, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 29, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 28, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Oct 27, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | In progress |
| Oct 27, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | In progress |
| Oct 26, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | In progress |
| Oct 26, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 23, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 22, 2026 | Auto loans & leases | RepossessionVoluntary repossession | In progress |
| Oct 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 20, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Oct 19, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | In progress |
| Oct 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 18, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Oct 18, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Oct 17, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | In progress |
| Oct 15, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | In progress |
| Oct 15, 2026 | Debt relief & credit repair | Problem with customer service | In progress |
| Oct 13, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 13, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Oct 12, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | In progress |
| Oct 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Oct 11, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Oct 8, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Oct 7, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | In progress |
| Oct 6, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | In progress |
| Oct 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 1, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Oct 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 30, 2026 | Debt relief & credit repair | Confusing or misleading advertising or marketing | In progress |
| Sep 28, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | In progress |
| Sep 26, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | In progress |
| Sep 25, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Sep 23, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Sep 21, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Sep 21, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Sep 17, 2026 | Credit cards | Incorrect information on your reportAccount status incorrect | In progress |
| Sep 16, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Sep 14, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 13, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Sep 10, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 10, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 10, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 9, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 8, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 8, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Sep 7, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 5, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works