Case file
Prepaid & gift cards
Complaint 16820379 Payactiv
Explained- Product
- Prepaid card · Payroll card
- Detail
- Charged for a purchase or transfer you did not make with the card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 25, 2025Complaint received
- Oct 25, 2025Sent to Payactiv
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Payactiv complaints about problem with a purchase or transfer
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 1, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | MS | Explained | Yes |
| Sep 10, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | WV | Explained | Yes |
| May 14, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | CO | Explained | No |
| Mar 26, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | TX | Explained | Yes |
| Aug 20, 2025 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | AZ | Explained | Yes |
| Jun 10, 2025 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | OR | Explained | Yes |
| Jan 12, 2025 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | ID | Explained | Yes |
| Oct 28, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | CA | Explained | Yes |
| Aug 6, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | MS | Explained | Yes |
| Dec 17, 2023 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | IL | Explained | Yes |
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