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Complaint log

Payactiv complaint log

The newest complaints about Payactiv, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Payday & personal loansIssues with repaymentILExplainedYes
Nov 1, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardMSExplainedYes
Oct 24, 2026Payday & personal loansProblems receiving the advanceFLExplainedNo
Oct 22, 2026Bank accountsManaging an accountProblem accessing accountIAExplainedNo
Oct 20, 2026Money transfers & appsUnauthorized transactions or other transaction problemOHExplainedYes
Oct 20, 2026Payday & personal loansUnexpected feesFLExplainedNo
Oct 16, 2026Payday & personal loansProblems receiving the advanceINExplainedNo
Oct 9, 2026CryptoMoney was not available when promisedOHExplainedYes
Oct 9, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardVAExplainedYes
Sep 29, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletFLExplainedYes
Sep 26, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletFLExplainedNo
Sep 10, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferWVExplainedYes
Sep 8, 2026Payday & personal loansIssues with repaymentOHExplainedNo
Aug 19, 2026Prepaid & gift cardsUnexpected or other feesNEExplainedYes
Aug 5, 2026Payday & personal loansProblems receiving the advanceFLExplainedYes
Jul 4, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletFLExplainedNo
Jun 29, 2026Payday & personal loansProblems receiving the advancePAExplainedYes
Jun 22, 2026Payday & personal loansProblems receiving the advanceFLExplainedNo
Jun 16, 2026Bank accountsManaging an accountProblem using a debit or ATM cardLAExplainedNo
Jun 13, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Jun 12, 2026Bank accountsManaging an accountProblem using a debit or ATM cardOHExplainedYes
May 25, 2026Prepaid & gift cardsUnexpected or other feesUTExplainedYes
May 18, 2026Payday & personal loansIssues with repaymentCAExplainedNo
May 14, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardCOExplainedNo
May 14, 2026Prepaid & gift cardsUnexpected or other feesWAExplainedNo
Apr 20, 2026Payday & personal loansProblems receiving the advanceFLExplainedYes
Apr 3, 2026Payday & personal loansCan't stop withdrawals from your bank accountFLExplainedYes
Apr 1, 2026Payday & personal loansIssues with repaymentFLExplainedYes
Mar 26, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferTXExplainedYes
Feb 17, 2026Money transfers & appsConfusing or misleading advertising or marketingOHExplainedNo
Feb 10, 2026Prepaid & gift cardsUnexpected or other feesNYExplainedNo
Jan 30, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMOExplainedYes
Jan 21, 2026Payday & personal loansIssues with repaymentTXExplainedYes
Dec 27, 2025Payday & personal loansUnexpected feesOHExplainedYes
Dec 12, 2025Prepaid & gift cardsUnexpected or other feesINExplainedNo
Dec 2, 2025Payday & personal loansIssues with repaymentOHExplainedYes
Nov 25, 2025Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMGAExplainedYes
Nov 8, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardFLExplainedNo
Nov 5, 2025Payday & personal loansProblems receiving the advanceFLExplainedYes
Nov 5, 2025Payday & personal loansConfusing or missing disclosuresMSExplainedYes
Nov 2, 2025Payday & personal loansProblems receiving the advanceTXExplainedYes
Oct 28, 2025Payday & personal loansIssues with repaymentFLExplainedNo
Oct 25, 2025Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardILExplainedYes
Oct 19, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardFLExplainedYes
Oct 4, 2025Payday & personal loansUnexpected feesFLExplainedNo
Sep 26, 2025Bank accountsManaging an accountProblem accessing accountOHExplainedYes
Sep 23, 2025Prepaid & gift cardsUnexpected or other feesCAExplainedNo
Sep 16, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountINExplainedNo
Sep 12, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletGAExplainedNo
Sep 11, 2025Bank accountsManaging an accountDeposits and withdrawalsTXExplainedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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