Case file
Money transfers & apps
Complaint 1696021 Xoom
Money back- Product
- Money transfers · International money transfer
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint caused principally by actions of third party outside the control or direction of the company
- Dec 14, 2015Complaint received
- Dec 14, 2015Sent to Xoom
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Xoom complaints about other transaction issues
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 15, 2017 | Money transfers & apps | Other transaction issues | WA | Explained | Yes |
| Oct 22, 2016 | Money transfers & apps | Other transaction issues | CA | Explained | Yes |
| Aug 26, 2016 | Money transfers & apps | Other transaction issues | NJ | Money back | Yes |
| Jul 25, 2016 | Money transfers & apps | Other transaction issues | TX | Explained | Yes |
| Apr 5, 2016 | Money transfers & apps | Other transaction issues | NV | Money back | Yes |
| Mar 21, 2016 | Money transfers & apps | Other transaction issues | GA | Money back | Yes |
| Feb 15, 2016 | Money transfers & apps | Other transaction issues | NV | Explained | Yes |
| Dec 30, 2015 | Money transfers & apps | Other transaction issues | VA | Explained | Yes |
| Jul 14, 2015 | Money transfers & apps | Other transaction issues | IA | Explained | Yes |
| Mar 25, 2015 | Money transfers & apps | Other transaction issues | VA | Explained | Yes |
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