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Money transfers & apps

Other transaction issues

Consumers have filed 1,491 complaints about this, against 82 companies. The most complained-about is Western Union.

Companies with the most

All time.

By month

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
Apr 20, 2017PayPalMoney transfers & appsOther transaction issuesMAExplainedYes
Apr 18, 2017Western UnionMoney transfers & appsOther transaction issuesGAExplainedYes
Apr 18, 2017PayPalMoney transfers & appsOther transaction issues-ExplainedYes
Apr 17, 2017Western UnionMoney transfers & appsOther transaction issuesMIExplainedYes
Apr 13, 2017TD BankMoney transfers & appsOther transaction issuesMAExplainedYes
Apr 11, 2017PayPalMoney transfers & appsOther transaction issuesMDExplainedYes
Apr 10, 2017Western UnionMoney transfers & appsOther transaction issuesNYExplainedYes
Apr 7, 2017Western UnionMoney transfers & appsOther transaction issuesINExplainedYes
Apr 6, 2017MoneyGramMoney transfers & appsOther transaction issuesCAExplainedYes
Apr 6, 2017PayPalMoney transfers & appsOther transaction issuesTXFixedYes
Apr 6, 2017PayPalMoney transfers & appsOther transaction issuesTXMoney backYes
Apr 5, 2017PayPalMoney transfers & appsOther transaction issuesTXExplainedYes
Apr 3, 2017Bank of AmericaMoney transfers & appsOther transaction issuesCAExplainedYes
Apr 3, 2017Western UnionMoney transfers & appsOther transaction issuesMNExplainedYes
Apr 3, 2017CoinbaseCryptoOther transaction issuesNJExplainedYes

Your rights with payment apps & money transfer services

For international transfers the Remittance Rule gives you 180 days to report an error and a right to cancel within 30 minutes in most cases. Payment apps that hold money in an account are generally covered by Regulation E for unauthorized transfers - report them quickly and in writing. Payments you authorized yourself, even to a scammer, are much harder to get back.

Scam warning: Never send money to someone you only know online, to "yourself" at someone else's request, or to fix a problem with an account. Payment apps work like cash: once it's sent, it is usually gone.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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