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Debt relief & credit repair

Complaint 17206197 Citibank

Explained
Company
Citibank
Product
Debt or credit management · Debt settlement
From
Ohio 44136
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 13, 2025Complaint received
  2. Nov 13, 2025Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about didn't provide services promised

ReceivedAboutIssueStateAnswerOn time
Jul 25, 2026Debt relief & credit repairDidn't provide services promisedFLExplainedYes
Apr 10, 2026Debt relief & credit repairDidn't provide services promisedRIExplainedYes
Mar 11, 2026Debt relief & credit repairDidn't provide services promisedILExplainedYes
Jan 2, 2026Debt relief & credit repairDidn't provide services promisedWIExplainedYes
Nov 19, 2025Debt relief & credit repairDidn't provide services promisedCAFixedYes
Oct 20, 2025Debt relief & credit repairDidn't provide services promisedFLMoney backYes
Sep 19, 2025Debt relief & credit repairDidn't provide services promisedMOMoney backYes
Sep 1, 2025Debt relief & credit repairDidn't provide services promisedFLFixedYes
Aug 29, 2025Debt relief & credit repairDidn't provide services promisedFLExplainedYes
May 26, 2024Debt relief & credit repairDidn't provide services promisedTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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