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Debt relief & credit repair

Complaint 18111774 Citibank

Money back
Company
Citibank
Product
Debt or credit management · Debt settlement
From
Florida 34239
Filed by
Web · Servicemember · Older American
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 20, 2025Complaint received
  2. Dec 2, 2025Sent to Citibank (43 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Citibank complaints about didn't provide services promised

ReceivedAboutIssueStateAnswerOn time
Jul 25, 2026Debt relief & credit repairDidn't provide services promisedFLExplainedYes
Apr 10, 2026Debt relief & credit repairDidn't provide services promisedRIExplainedYes
Mar 11, 2026Debt relief & credit repairDidn't provide services promisedILExplainedYes
Jan 2, 2026Debt relief & credit repairDidn't provide services promisedWIExplainedYes
Nov 19, 2025Debt relief & credit repairDidn't provide services promisedCAFixedYes
Nov 13, 2025Debt relief & credit repairDidn't provide services promisedOHExplainedYes
Sep 19, 2025Debt relief & credit repairDidn't provide services promisedMOMoney backYes
Sep 1, 2025Debt relief & credit repairDidn't provide services promisedFLFixedYes
Aug 29, 2025Debt relief & credit repairDidn't provide services promisedFLExplainedYes
May 26, 2024Debt relief & credit repairDidn't provide services promisedTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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