Case file
Mortgages
Complaint 17236850 Southstate Bank
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 4, 2025Complaint received
- Nov 13, 2025Sent to Southstate Bank (9 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Southstate Bank complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 13, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Sep 7, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | Explained | Yes |
| Jun 17, 2026 | Mortgages | Trouble during payment processPayment process | FL | Fixed | Yes |
| May 6, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | Explained | Yes |
| Apr 23, 2026 | Mortgages | Trouble during payment processPayment process | FL | Explained | Yes |
| Mar 11, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | GA | Fixed | Yes |
| Mar 10, 2026 | Mortgages | Trouble during payment processPayment process | LA | Explained | Yes |
| Jan 22, 2026 | Mortgages | Trouble during payment processPayment process | AL | Explained | Yes |
| Dec 8, 2025 | Mortgages | Trouble during payment processPayment process | SC | Explained | Yes |
| Nov 18, 2025 | Mortgages | Trouble during payment processFees charged | TX | Explained | Yes |
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