Case file
Student loans
Complaint 17290563 MPOWER Financing, Public Benefit
Explained- Product
- Student loan · Private student loan
- Detail
- Need information about your loan balance or loan terms
- From
- -
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint represents an opportunity for improvement to better serve consumers
- Nov 18, 2025Complaint received
- Nov 18, 2025Sent to MPOWER Financing, Public Benefit
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More MPOWER Financing, Public Benefit complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | FL | Explained | Yes |
| Oct 4, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | MD | Explained | Yes |
| Sep 12, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | FL | Explained | Yes |
| Aug 17, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | - | Explained | Yes |
| Jul 14, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | TX | Explained | Yes |
| Jul 5, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | ME | Explained | Yes |
| Jun 9, 2026 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | MA | Explained | Yes |
| May 19, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | NY | Explained | Yes |
| Jan 5, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | SC | Explained | Yes |
| Nov 23, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | DC | Explained | No |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.