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Complaint log

MPOWER Financing, Public Benefit complaint log

The newest complaints about MPOWER Financing, Public Benefit, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLExplainedYes
Oct 15, 2026Payday & personal loansCharged fees or interest you didn't expect-ExplainedYes
Oct 4, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMDExplainedYes
Oct 4, 2026Student loansGetting a loanDenied loanNJExplainedYes
Sep 14, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loan-ExplainedNo
Sep 12, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledFLExplainedYes
Sep 8, 2026Student loansGetting a loanChanges in terms mid-deal or after closing-ExplainedYes
Aug 26, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsPAExplainedYes
Aug 21, 2026Student loansGetting a loanChanges in terms mid-deal or after closing-ExplainedYes
Aug 17, 2026Student loansDealing with your lender or servicerReceived bad information about your loan-ExplainedYes
Jul 30, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsCAExplainedYes
Jul 27, 2026Student loansGetting a loanChanges in terms mid-deal or after closingPAFixedNo
Jul 14, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsTXExplainedYes
Jul 7, 2026Student loansGetting a loanDenied loan-ExplainedYes
Jul 5, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMEExplainedYes
Jun 29, 2026Student loansGetting a loanHigh pressure sales tactics or recruitingCAExplainedNo
Jun 18, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jun 9, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedMAExplainedYes
May 19, 2026Student loansDealing with your lender or servicerProblem with customer serviceNYExplainedYes
May 8, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsCAExplainedYes
Apr 30, 2026Student loansGetting a loanChanges in terms mid-deal or after closing-ExplainedYes
Apr 10, 2026Credit reportingIncorrect information on your reportInformation is incorrectKSExplainedNo
Apr 8, 2026Student loansGetting a loanDenied loanMEExplainedYes
Feb 13, 2026Student loansIncorrect information on your reportAccount status incorrectWAExplainedNo
Feb 12, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeMDFixedNo
Jan 16, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAFixedYes
Jan 10, 2026Debt relief & credit repairDidn't provide services promised-ExplainedYes
Jan 5, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsSCExplainedYes
Jan 5, 2026Credit reportingIncorrect information on your reportAccount information incorrectTNExplainedNo
Nov 23, 2025Student loansDealing with your lender or servicerReceived bad information about your loanDCExplainedNo
Nov 20, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Nov 18, 2025Student loansDealing with your lender or servicerNeed information about your loan balance or loan terms-ExplainedYes
Oct 20, 2025Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanFLExplainedYes
Sep 15, 2025Payday & personal loansProblem with the payoff process at the end of the loanMAFixedYes
Aug 20, 2025Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Aug 19, 2025Student loansDealing with your lender or servicerReceived bad information about your loanFLFixedNo
Aug 19, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLFixedNo
Aug 13, 2025Student loansGetting a loanConfusing or misleading advertisingNYExplainedYes
Jul 29, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeOHExplainedYes
Jul 28, 2025Student loansGetting a loanConfusing or misleading advertisingNYExplainedYes
Jun 14, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledOHFixedNo
Apr 5, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizePAExplainedNo
Jan 2, 2025Student loansDealing with your lender or servicerReceived bad information about your loanWIExplainedYes
Dec 18, 2024Student loansIncorrect information on your reportAccount information incorrectMAExplainedYes
Sep 14, 2024Student loansDealing with your lender or servicerReceived bad information about your loan-ExplainedYes
Jul 26, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXExplainedYes
Jul 22, 2024Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportCOExplainedYes
Jun 5, 2024Student loansDealing with your lender or servicerTrouble with how payments are being handledGAExplainedYes
Apr 10, 2024Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit report-ExplainedYes
Feb 21, 2024Student loansCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service-ExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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