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Auto loans & leases

Complaint 1762611 Consumer Financial Services

Explained
Product
Consumer Loan · Vehicle loan
From
Illinois 60402
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Jan 28, 2016Complaint received
  2. Feb 3, 2016Sent to Consumer Financial Services (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Consumer Financial Services complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Oct 13, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedFLExplainedYes
Jun 30, 2026Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedYes
Jun 30, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedILExplainedNo
Dec 30, 2025Auto loans & leasesManaging the loan or leaseBilling problemINExplainedYes
Jul 18, 2025Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanFLExplainedYes
Apr 25, 2025Auto loans & leasesManaging the loan or leaseBilling problemINExplainedYes
Jul 26, 2023Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyFLExplainedYes
Jun 7, 2022Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyFLExplainedYes
Apr 29, 2022Auto loans & leasesManaging the loan or leaseBilling problemILExplainedYes
Nov 15, 2021Auto loans & leasesManaging the loan or leaseProblem with fees chargedILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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