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Theme
Case file

Prepaid & gift cards

Complaint 1774058 Bank of America

Explained
Product
Prepaid card · Other special purpose card
From
Illinois 60015
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company chooses not to provide a public response
  1. Feb 4, 2016Complaint received
  2. Feb 10, 2016Sent to Bank of America (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Bank of America complaints about managing, opening, or closing account

ReceivedAboutIssueStateAnswerOn time
Apr 12, 2017Prepaid & gift cardsManaging, opening, or closing accountCAMoney backYes
Jan 18, 2017Prepaid & gift cardsManaging, opening, or closing accountVAExplainedYes
Jan 18, 2017Prepaid & gift cardsManaging, opening, or closing accountVAExplainedYes
Jan 17, 2017Prepaid & gift cardsManaging, opening, or closing accountMEExplainedYes
Oct 2, 2016Prepaid & gift cardsManaging, opening, or closing accountNCFixedYes
Sep 9, 2016Prepaid & gift cardsManaging, opening, or closing accountMEMoney backYes
Jul 12, 2016Prepaid & gift cardsManaging, opening, or closing accountVAExplainedYes
Feb 25, 2016Prepaid & gift cardsManaging, opening, or closing accountMAMoney backYes
Feb 3, 2016Prepaid & gift cardsManaging, opening, or closing accountUTMoney backYes
Sep 10, 2015Prepaid & gift cardsManaging, opening, or closing accountDCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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