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Case file

Prepaid & gift cards

Complaint 2292530 Bank of America

Explained
Product
Prepaid card · Government benefit payment card
From
Maine 04090
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 17, 2017Complaint received
  2. Jan 19, 2017Sent to Bank of America (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Bank of America complaints about managing, opening, or closing account

ReceivedAboutIssueStateAnswerOn time
Apr 12, 2017Prepaid & gift cardsManaging, opening, or closing accountCAMoney backYes
Jan 18, 2017Prepaid & gift cardsManaging, opening, or closing accountVAExplainedYes
Jan 18, 2017Prepaid & gift cardsManaging, opening, or closing accountVAExplainedYes
Oct 2, 2016Prepaid & gift cardsManaging, opening, or closing accountNCFixedYes
Sep 9, 2016Prepaid & gift cardsManaging, opening, or closing accountMEMoney backYes
Jul 12, 2016Prepaid & gift cardsManaging, opening, or closing accountVAExplainedYes
Feb 25, 2016Prepaid & gift cardsManaging, opening, or closing accountMAMoney backYes
Feb 4, 2016Prepaid & gift cardsManaging, opening, or closing accountILExplainedYes
Feb 3, 2016Prepaid & gift cardsManaging, opening, or closing accountUTMoney backYes
Sep 10, 2015Prepaid & gift cardsManaging, opening, or closing accountDCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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