Case file
Auto loans & leases
Complaint 17901132 KeyBank
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Problem with the interest rate
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Dec 9, 2025Complaint received
- Dec 10, 2025Sent to KeyBank (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More KeyBank complaints about managing the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 11, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | OH | Money back | Yes |
| Jan 15, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | NY | Explained | Yes |
| Apr 11, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | OR | Explained | Yes |
| Jan 29, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | FL | Money back | Yes |
| Jul 3, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | OH | Explained | Yes |
| May 31, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | TX | Explained | Yes |
| Dec 11, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | ME | Fixed | Yes |
| Apr 10, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | OH | Money back | Yes |
| Dec 28, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | IN | Explained | Yes |
| Dec 18, 2021 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | OH | Explained | Yes |
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