Case file
Auto loans & leases
Complaint 5048702 KeyBank
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Billing problem
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Dec 28, 2021Complaint received
- Jan 12, 2022Sent to KeyBank (15 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More KeyBank complaints about managing the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 11, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | OH | Money back | Yes |
| Jan 15, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | NY | Explained | Yes |
| Dec 9, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | NY | Explained | Yes |
| Apr 11, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | OR | Explained | Yes |
| Jan 29, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | FL | Money back | Yes |
| Jul 3, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | OH | Explained | Yes |
| May 31, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | TX | Explained | Yes |
| Dec 11, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | ME | Fixed | Yes |
| Apr 10, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | OH | Money back | Yes |
| Dec 18, 2021 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | OH | Explained | Yes |
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