Case file
Mortgages
Complaint 17956202 Better Mortgage
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Payment process
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 26, 2025Complaint received
- Nov 26, 2025Sent to Better Mortgage
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Better Mortgage complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 21, 2026 | Mortgages | Trouble during payment processFees charged | IL | Explained | No |
| Sep 20, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NY | Explained | No |
| Jul 8, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TX | Explained | Yes |
| May 20, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | OH | Explained | Yes |
| Nov 26, 2024 | Mortgages | Trouble during payment processLien release | KY | Explained | Yes |
| Aug 14, 2024 | Mortgages | Trouble during payment processPayment process | NY | Money back | No |
| Apr 12, 2024 | Mortgages | Trouble during payment processPayment process | VA | Explained | Yes |
| Feb 17, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | PA | Explained | Yes |
| Mar 14, 2023 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Jun 24, 2022 | Mortgages | Trouble during payment process | SC | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.