Complaint 18022051 Securus J

Explained

Company: Securus J
Product: Credit card · General-purpose credit card or charge card
Issue: Other features, terms, or problems
Detail: Other problem
From: New York 11102
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Dec 13, 2025Complaint received
Dec 13, 2025Sent to Securus J
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Securus J complaints about other features, terms, or problems

Received	About	Issue	State	Answer	On time
Mar 16, 2022	Credit cards	Other features, terms, or problemsProblem with customer service	MI	Explained	Yes
Nov 9, 2021	Credit cards	Other features, terms, or problemsOther problem	NY	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works