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Credit cards

Complaint 5333172 Securus J

Explained
Company
Securus J
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Problem with customer service
From
Michigan 49660
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 16, 2022Complaint received
  2. Mar 16, 2022Sent to Securus J
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Securus J complaints about other features, terms, or problems

ReceivedAboutIssueStateAnswerOn time
Dec 13, 2025Credit cardsOther features, terms, or problemsOther problemNYExplainedYes
Nov 9, 2021Credit cardsOther features, terms, or problemsOther problemNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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