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Payday & personal loans

Complaint 18074394 Citibank

Money back
Company
Citibank
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
Mississippi 39305
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 1, 2025Complaint received
  2. Dec 1, 2025Sent to Citibank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Citibank complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Payday & personal loansProblem with the payoff process at the end of the loanNJIn progressYes
Jul 3, 2026Payday & personal loansProblem with the payoff process at the end of the loanNYMoney backYes
Jun 15, 2026Payday & personal loansProblem with the payoff process at the end of the loanMAExplainedYes
May 20, 2026Payday & personal loansProblem with the payoff process at the end of the loanOKMoney backYes
Apr 28, 2026Payday & personal loansProblem with the payoff process at the end of the loanCOExplainedYes
Mar 12, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Mar 12, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Feb 2, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Dec 4, 2025Payday & personal loansProblem with the payoff process at the end of the loanTXMoney backYes
Dec 3, 2025Payday & personal loansProblem with the payoff process at the end of the loanMTMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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