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Payday & personal loans

Complaint 22391792 Citibank

Money back
Company
Citibank
Product
Payday loan, title loan, personal loan, or advance loan · Personal line of credit
From
Oklahoma 73064
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 20, 2026Complaint received
  2. May 20, 2026Sent to Citibank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Citibank complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Payday & personal loansProblem with the payoff process at the end of the loanNJIn progressYes
Jul 3, 2026Payday & personal loansProblem with the payoff process at the end of the loanNYMoney backYes
Jun 15, 2026Payday & personal loansProblem with the payoff process at the end of the loanMAExplainedYes
Apr 28, 2026Payday & personal loansProblem with the payoff process at the end of the loanCOExplainedYes
Mar 12, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Mar 12, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Feb 2, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Dec 4, 2025Payday & personal loansProblem with the payoff process at the end of the loanTXMoney backYes
Dec 3, 2025Payday & personal loansProblem with the payoff process at the end of the loanMTMoney backYes
Dec 1, 2025Payday & personal loansProblem with the payoff process at the end of the loanMSMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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