Case file
Payday & personal loans
Complaint 31155333 Citibank
In progress- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 27, 2026Complaint received
- Oct 27, 2026Sent to Citibank
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Citibank complaints about problem with the payoff process at the end of the loan
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 3, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | NY | Money back | Yes |
| Jun 15, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | MA | Explained | Yes |
| May 20, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | OK | Money back | Yes |
| Apr 28, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | CO | Explained | Yes |
| Mar 12, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Explained | Yes |
| Mar 12, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Explained | Yes |
| Feb 2, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Explained | Yes |
| Dec 4, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | TX | Money back | Yes |
| Dec 3, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | MT | Money back | Yes |
| Dec 1, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | MS | Money back | Yes |
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