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Student loans

Complaint 1819479 CommonBond

Explained
Company
CommonBond
Product
Student loan · Non-federal student loan
Detail
Having problems with customer service
From
New Jersey 08003
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Mar 8, 2016Complaint received
  2. Mar 9, 2016Sent to CommonBond (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More CommonBond complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2016Student loansDealing with my lender or servicerReceived bad information about my loanMIExplainedYes
Sep 16, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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