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Student loans

Complaint 2114971 CommonBond

Explained
Company
CommonBond
Product
Student loan · Non-federal student loan
Detail
Trouble with how payments are handled
From
Maryland 208XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint is the result of an isolated error
  1. Sep 16, 2016Complaint received
  2. Sep 16, 2016Sent to CommonBond
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More CommonBond complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2016Student loansDealing with my lender or servicerReceived bad information about my loanMIExplainedYes
Mar 8, 2016Student loansDealing with my lender or servicerHaving problems with customer serviceNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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