Complaint log
CommonBond complaint log
The newest complaints about CommonBond, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 25, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Oct 22, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Aug 17, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Nov 7, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 21, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
| Jul 6, 2022 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| May 31, 2022 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Apr 21, 2022 | Payday & personal loans | Getting the loan | Explained |
| Feb 4, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jan 31, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 12, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 11, 2022 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Dec 25, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 27, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 22, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 22, 2021 | Student loans | Getting a loanConfusing or misleading advertising | Money back |
| Jan 14, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Dec 7, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Aug 18, 2020 | Student loans | Getting a loanDenied loan | Explained |
| Jun 10, 2020 | Student loans | Getting a loanProblem with the interest rate | Explained |
| Jun 2, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| May 20, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 23, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Apr 10, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Fixed |
| Dec 8, 2019 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Sep 30, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Fixed |
| May 13, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Fixed |
| Nov 4, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 30, 2018 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Sep 11, 2018 | Student loans | Getting a loanProblem with signing the paperwork | Explained |
| Jul 12, 2018 | Student loans | Getting a loanProblem with the interest rate | Explained |
| Feb 21, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Feb 21, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 14, 2017 | Bank accounts | Account opening, closing, or management | Explained |
| Oct 22, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Sep 16, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| May 26, 2016 | Student loans | Getting a loanCan't qualify for a loan | Explained |
| Apr 9, 2016 | Payday & personal loans | Managing the loan or lease | Explained |
| Mar 8, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Dec 7, 2015 | Student loans | Getting a loanCan't qualify for a loan | Explained |
| Nov 25, 2015 | Student loans | Getting a loanCan't qualify for a loan | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works