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Complaint log

CommonBond complaint log

The newest complaints about CommonBond, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 25, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountMNNo timely replyNo
Oct 22, 2023Credit reportingIncorrect information on your reportAccount status incorrectWVNo timely replyNo
Aug 17, 2023Student loansDealing with your lender or servicerTrouble with how payments are being handledNYNo timely replyNo
Nov 7, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledPAExplainedNo
Sep 21, 2022Student loansDealing with your lender or servicerReceived bad information about your loanWAMoney backNo
Jul 6, 2022Student loansGetting a loanConfusing or misleading advertisingILExplainedYes
May 31, 2022Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsMIExplainedYes
Apr 21, 2022Payday & personal loansGetting the loanGAExplainedYes
Feb 4, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledMIExplainedYes
Jan 31, 2022Debt collectionAttempts to collect debt not owedDebt was paidNYExplainedYes
Jan 12, 2022Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingNYExplainedYes
Jan 11, 2022Student loansDealing with your lender or servicerProblem with customer serviceMNExplainedYes
Dec 25, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtNYExplainedYes
Oct 27, 2021Debt collectionAttempts to collect debt not owedDebt was paidNYExplainedNo
Sep 22, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledFLExplainedYes
Mar 22, 2021Student loansGetting a loanConfusing or misleading advertisingPAMoney backYes
Jan 14, 2021Student loansDealing with your lender or servicerReceived bad information about your loanVAExplainedYes
Dec 7, 2020Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Aug 18, 2020Student loansGetting a loanDenied loanSCExplainedYes
Jun 10, 2020Student loansGetting a loanProblem with the interest rateCAExplainedYes
Jun 2, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledMNExplainedYes
May 20, 2020Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Apr 23, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Apr 10, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledTXFixedYes
Dec 8, 2019Student loansGetting a loanConfusing or misleading advertisingCOExplainedYes
Sep 30, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledVAFixedYes
May 13, 2019Student loansDealing with your lender or servicerReceived bad information about your loanCAFixedYes
Nov 4, 2018Student loansDealing with your lender or servicerReceived bad information about your loanCOExplainedYes
Oct 30, 2018Student loansDealing with your lender or servicerProblem with customer serviceFLExplainedYes
Sep 11, 2018Student loansGetting a loanProblem with signing the paperworkNYExplainedNo
Jul 12, 2018Student loansGetting a loanProblem with the interest rateTXExplainedNo
Feb 21, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedNo
Feb 21, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handledILExplainedNo
Mar 14, 2017Bank accountsAccount opening, closing, or managementTNExplainedYes
Oct 22, 2016Student loansDealing with my lender or servicerReceived bad information about my loanMIExplainedYes
Sep 16, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledMDExplainedYes
May 26, 2016Student loansGetting a loanCan't qualify for a loanNCExplainedYes
Apr 9, 2016Payday & personal loansManaging the loan or leaseNCExplainedNo
Mar 8, 2016Student loansDealing with my lender or servicerHaving problems with customer serviceNJExplainedYes
Dec 7, 2015Student loansGetting a loanCan't qualify for a loanDCExplainedYes
Nov 25, 2015Student loansGetting a loanCan't qualify for a loanMNExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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