Case file
Bank accounts
Complaint 18255235 Northern Trust
Explained- Product
- Checking or savings account · Savings account
- Detail
- Problem accessing account
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Dec 23, 2025Complaint received
- Dec 23, 2025Sent to Northern Trust
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Northern Trust complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 19, 2026 | Bank accounts | Managing an accountProblem accessing account | GA | Explained | Yes |
| May 14, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | CA | Explained | Yes |
| Mar 28, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | CA | Explained | Yes |
| Feb 20, 2026 | Bank accounts | Managing an accountProblem accessing account | - | Explained | Yes |
| Oct 10, 2025 | Bank accounts | Managing an accountDeposits or withdrawals | CA | Explained | Yes |
| Sep 11, 2025 | Bank accounts | Managing an accountBanking errors | CA | Explained | No |
| Jun 5, 2024 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | CA | Explained | Yes |
| Mar 22, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | TX | Explained | Yes |
| Feb 15, 2024 | Bank accounts | Managing an accountCashing a check | SC | Explained | Yes |
| Oct 27, 2023 | Bank accounts | Managing an accountProblem accessing account | IL | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.