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Case file

Credit cards

Complaint 18356539 Client Services

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Other problem
From
California 94403
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 29, 2025Complaint received
  2. Jan 7, 2026Sent to Client Services (9 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Client Services complaints about other features, terms, or problems

ReceivedAboutIssueStateAnswerOn time
Apr 13, 2026Credit cardsOther features, terms, or problemsOther problemVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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