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Auto loans & leases

Complaint 18368419 Heritage Financial Group

Explained
Product
Vehicle loan or lease · Lease
Detail
Problem with the interest rate
From
Illinois 60620
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 30, 2025Complaint received
  2. Dec 30, 2025Sent to Heritage Financial Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Heritage Financial Group complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Apr 13, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedINExplainedNo
Mar 8, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanILExplainedNo
Nov 20, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedILExplainedYes
Nov 12, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedILExplainedYes
Oct 20, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedINExplainedYes
Jun 19, 2025Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanINExplainedYes
May 26, 2025Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanINExplainedYes
Jul 1, 2024Auto loans & leasesManaging the loan or leaseBilling problemINExplainedYes
Feb 9, 2023Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanILExplainedYes
Aug 6, 2018Auto loans & leasesManaging the loan or leaseBilling problemOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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