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Auto loans & leases

Complaint 21188276 Heritage Financial Group

Explained
Product
Vehicle loan or lease · Loan
Detail
Problem with fees charged
From
Indiana 46375
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
No
  1. Apr 13, 2026Complaint received
  2. Apr 13, 2026Sent to Heritage Financial Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Heritage Financial Group complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Mar 8, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanILExplainedNo
Dec 30, 2025Auto loans & leasesManaging the loan or leaseProblem with the interest rateILExplainedYes
Nov 20, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedILExplainedYes
Nov 12, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedILExplainedYes
Oct 20, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedINExplainedYes
Jun 19, 2025Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanINExplainedYes
May 26, 2025Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanINExplainedYes
Jul 1, 2024Auto loans & leasesManaging the loan or leaseBilling problemINExplainedYes
Feb 9, 2023Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanILExplainedYes
Aug 6, 2018Auto loans & leasesManaging the loan or leaseBilling problemOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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