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Mortgages

Complaint 18393023 Cornerstone First Mortgage

Explained
Product
Mortgage · VA mortgage
Detail
Changes in loan terms during the application process
From
Florida 321XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Dec 31, 2025Complaint received
  2. Feb 17, 2026Sent to Cornerstone First Mortgage (48 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Cornerstone First Mortgage complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 9, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNJIn progressYes
Jun 7, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingILExplainedYes
Apr 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processTXExplainedNo
Dec 15, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processGAExplainedYes
Dec 12, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processTXExplainedYes
Aug 15, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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