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Mortgages

Complaint 18466814 Fay Servicing

Explained
Product
Mortgage · Conventional home mortgage
Detail
Delays in the application process
From
Connecticut 06824
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 5, 2026Complaint received
  2. Jan 5, 2026Sent to Fay Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Fay Servicing complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Aug 13, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processOHExplainedYes
Jul 15, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processCAExplainedYes
Jun 18, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processMIExplainedYes
Mar 4, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMDExplainedYes
Feb 24, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processILExplainedYes
Feb 11, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processNYExplainedYes
Jan 6, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processTXExplainedYes
Nov 14, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processDCExplainedYes
Aug 20, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processSCExplainedYes
Jul 28, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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