Case file
Student loans
Complaint 1856773 Student Assistance Foundation
Explained- Product
- Student loan · Non-federal student loan
- Issue
- Can't repay my loan
- Detail
- Can't decrease my monthly payments
- From
- Washington 99216
- Filed by
- Postal mail · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Mar 30, 2016Complaint received
- Mar 31, 2016Sent to Student Assistance Foundation (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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