Complaint log
Student Assistance Foundation complaint log
The newest complaints about Student Assistance Foundation, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 18, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Feb 22, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | No timely reply |
| Nov 27, 2017 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Jan 27, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | No timely reply |
| Oct 11, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | No timely reply |
| Sep 13, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | No timely reply |
| Jul 28, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | No timely reply |
| May 9, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Fixed |
| May 6, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | Fixed |
| Apr 13, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Apr 5, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Mar 30, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Jan 6, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Fixed |
| Aug 25, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jun 30, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Feb 16, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Jan 7, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Dec 19, 2014 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Dec 19, 2014 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 8, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Money back |
| Oct 24, 2014 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Jul 22, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Fixed |
| Jul 17, 2014 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 18, 2014 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Dec 16, 2013 | Student loans | Repaying your loan | Explained |
| Sep 18, 2013 | Student loans | Problems when you are unable to pay | Explained |
| Aug 10, 2013 | Student loans | Repaying your loan | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works