Complaint 1913198 Student Assistance Foundation

Fixed

Company: Student Assistance Foundation
Product: Student loan · Federal student loan servicing
Issue: Can't repay my loan
Detail: Can't get flexible payment options
From: Washington 98802
Filed by: Web
Company's answer: Closed with non-monetary relief
On time: Yes, within 15 days
Public statement: Company believes the complaint is the result of a misunderstanding

May 6, 2016Complaint received
May 6, 2016Sent to Student Assistance Foundation
AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Student Assistance Foundation complaints about can't repay my loan

Received	About	Issue	State	Answer	On time
Apr 13, 2016	Student loans	Can't repay my loanCan't get flexible payment options	CA	Explained	Yes
Mar 30, 2016	Student loans	Can't repay my loanCan't decrease my monthly payments	WA	Explained	Yes
Jun 30, 2015	Student loans	Can't repay my loanCan't decrease my monthly payments	CA	Explained	Yes
Oct 24, 2014	Student loans	Can't repay my loanCan't decrease my monthly payments	MN	Explained	No
Jul 22, 2014	Student loans	Can't repay my loanCan't get flexible payment options	MI	Fixed	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 20 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works