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Student loans

Complaint 1864518 Student Assistance Foundation

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about my loan
From
Vermont 051XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Apr 5, 2016Complaint received
  2. Apr 5, 2016Sent to Student Assistance Foundation
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Student Assistance Foundation complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jan 27, 2017Student loansDealing with my lender or servicerNeed information about my balance/termsCANo timely replyNo
Oct 11, 2016Student loansDealing with my lender or servicerHaving problems with customer serviceAZNo timely replyNo
Sep 13, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedCANo timely replyNo
Jul 28, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledCONo timely replyNo
May 9, 2016Student loansDealing with my lender or servicerReceived bad information about my loanCAFixedYes
Feb 16, 2015Student loansDealing with my lender or servicerReceived bad information about my loanMTExplainedNo
Jan 7, 2015Student loansDealing with my lender or servicerDon't agree with fees chargedMSExplainedYes
Dec 19, 2014Student loansDealing with my lender or servicerReceived bad information about my loanNYExplainedYes
Feb 18, 2014Student loansDealing with my lender or servicerReceived bad information about my loanTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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