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Student loans

Complaint 2034372 Student Assistance Foundation

No timely reply
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are handled
From
Colorado 80020
Filed by
Web
Company's answer
Untimely response
On time
No
  1. Jul 28, 2016Complaint received
  2. Aug 2, 2016Sent to Student Assistance Foundation (5 days later)
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More Student Assistance Foundation complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jan 27, 2017Student loansDealing with my lender or servicerNeed information about my balance/termsCANo timely replyNo
Oct 11, 2016Student loansDealing with my lender or servicerHaving problems with customer serviceAZNo timely replyNo
Sep 13, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedCANo timely replyNo
May 9, 2016Student loansDealing with my lender or servicerReceived bad information about my loanCAFixedYes
Apr 5, 2016Student loansDealing with my lender or servicerReceived bad information about my loanVTExplainedYes
Feb 16, 2015Student loansDealing with my lender or servicerReceived bad information about my loanMTExplainedNo
Jan 7, 2015Student loansDealing with my lender or servicerDon't agree with fees chargedMSExplainedYes
Dec 19, 2014Student loansDealing with my lender or servicerReceived bad information about my loanNYExplainedYes
Feb 18, 2014Student loansDealing with my lender or servicerReceived bad information about my loanTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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