Case file
Mortgages
Complaint 18654043 Ruoff Mortgage
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 12, 2026Complaint received
- Jan 12, 2026Sent to Ruoff Mortgage
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ruoff Mortgage complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 24, 2026 | Mortgages | Trouble during payment processFees charged | TN | Explained | Yes |
| Mar 6, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | OH | Explained | Yes |
| Feb 26, 2026 | Mortgages | Trouble during payment processPayment process | OH | Explained | Yes |
| Jan 25, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | IN | Explained | Yes |
| Aug 25, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | OH | Explained | Yes |
| Feb 17, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IN | Fixed | Yes |
| Mar 8, 2023 | Mortgages | Trouble during payment process | IN | Explained | Yes |
| Dec 23, 2021 | Mortgages | Trouble during payment process | IN | Explained | Yes |
| Dec 22, 2021 | Mortgages | Trouble during payment process | ME | Money back | Yes |
| Aug 4, 2021 | Mortgages | Trouble during payment process | IN | Explained | Yes |
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