Case file
Mortgages
Complaint 6668020 Ruoff Mortgage
Explained- Product
- Mortgage · Other type of mortgage
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint provided an opportunity to answer consumer's questions
- Mar 8, 2023Complaint received
- Mar 8, 2023Sent to Ruoff Mortgage
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ruoff Mortgage complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 24, 2026 | Mortgages | Trouble during payment processFees charged | TN | Explained | Yes |
| Mar 6, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | OH | Explained | Yes |
| Feb 26, 2026 | Mortgages | Trouble during payment processPayment process | OH | Explained | Yes |
| Jan 25, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | IN | Explained | Yes |
| Jan 12, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | IN | Explained | Yes |
| Aug 25, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | OH | Explained | Yes |
| Feb 17, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IN | Fixed | Yes |
| Dec 23, 2021 | Mortgages | Trouble during payment process | IN | Explained | Yes |
| Dec 22, 2021 | Mortgages | Trouble during payment process | ME | Money back | Yes |
| Aug 4, 2021 | Mortgages | Trouble during payment process | IN | Explained | Yes |
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