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Complaint 19812019 Ruoff Mortgage

Explained
Product
Mortgage · FHA mortgage
Detail
Payment process
From
Ohio 439XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 26, 2026Complaint received
  2. Mar 19, 2026Sent to Ruoff Mortgage (21 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ruoff Mortgage complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Sep 24, 2026MortgagesTrouble during payment processFees chargedTNExplainedYes
Mar 6, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyOHExplainedYes
Jan 25, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanINExplainedYes
Jan 12, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanINExplainedYes
Aug 25, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyOHExplainedYes
Feb 17, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceINFixedYes
Mar 8, 2023MortgagesTrouble during payment processINExplainedYes
Dec 23, 2021MortgagesTrouble during payment processINExplainedYes
Dec 22, 2021MortgagesTrouble during payment processMEMoney backYes
Aug 4, 2021MortgagesTrouble during payment processINExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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