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Mortgages

Complaint 18672459 Mr. Cooper

Explained
Company
Mr. Cooper
Product
Mortgage · Conventional home mortgage
Detail
Delays in the application process
From
Colorado 802XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 13, 2026Complaint received
  2. Jan 13, 2026Sent to Mr. Cooper
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Mr. Cooper complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Feb 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processWAExplainedYes
Feb 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processWAExplainedYes
Feb 19, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Jan 30, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processKSExplainedYes
Jan 29, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMDExplainedYes
Jan 27, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processMDExplainedYes
Jan 26, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processTXExplainedYes
Jan 26, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMOExplainedYes
Jan 21, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCAExplainedYes
Jan 14, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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