Case file
Auto loans & leases
Complaint 18711403 Citizens Bank
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Billing problem
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 14, 2026Complaint received
- Jan 14, 2026Sent to Citizens Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citizens Bank complaints about managing the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 20, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | NH | In progress | Yes |
| Sep 23, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | MO | Explained | Yes |
| Sep 20, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | DC | Explained | Yes |
| Aug 24, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | IL | Explained | Yes |
| Jun 5, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | IL | Explained | Yes |
| May 12, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | FL | Explained | Yes |
| Apr 30, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | NH | Money back | Yes |
| Mar 25, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | NY | Explained | Yes |
| Nov 28, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | WV | Explained | Yes |
| Sep 26, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | SC | Explained | Yes |
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