Case file
Student loans
Complaint 1876074 Financial Asset Management Systems
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Keep getting calls about my loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 12, 2016Complaint received
- Apr 13, 2016Sent to Financial Asset Management Systems (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Financial Asset Management Systems complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 4, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | CA | Fixed | Yes |
| Oct 18, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | PA | Fixed | Yes |
| Oct 4, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | OH | Fixed | Yes |
| Sep 29, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | NY | Fixed | Yes |
| Sep 8, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | TX | Explained | Yes |
| Jul 23, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | TN | Explained | Yes |
| Jul 14, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | NY | Fixed | Yes |
| Apr 12, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | AR | Explained | Yes |
| Apr 5, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | NY | Explained | Yes |
| Apr 1, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | FL | Explained | Yes |
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