Case file
Student loans
Complaint 2026827 Financial Asset Management Systems
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Don't agree with fees charged
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 23, 2016Complaint received
- Jul 28, 2016Sent to Financial Asset Management Systems (5 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Financial Asset Management Systems complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 4, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | CA | Fixed | Yes |
| Oct 18, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | PA | Fixed | Yes |
| Oct 4, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | OH | Fixed | Yes |
| Sep 29, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | NY | Fixed | Yes |
| Sep 8, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | TX | Explained | Yes |
| Jul 14, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | NY | Fixed | Yes |
| Apr 12, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | AR | Explained | Yes |
| Apr 12, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | NJ | Explained | Yes |
| Apr 5, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | NY | Explained | Yes |
| Apr 1, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | FL | Explained | Yes |
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