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Student loans

Complaint 2102571 Financial Asset Management Systems

Explained
Product
Student loan · Non-federal student loan
Detail
Having problems with customer service
From
Texas 78217
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 8, 2016Complaint received
  2. Sep 12, 2016Sent to Financial Asset Management Systems (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Financial Asset Management Systems complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Dec 4, 2016Student loansDealing with my lender or servicerReceived bad information about my loanCAFixedYes
Oct 18, 2016Student loansDealing with my lender or servicerHaving problems with customer servicePAFixedYes
Oct 4, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledOHFixedYes
Sep 29, 2016Student loansDealing with my lender or servicerHaving problems with customer serviceNYFixedYes
Jul 23, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedTNExplainedYes
Jul 14, 2016Student loansDealing with my lender or servicerReceived bad information about my loanNYFixedYes
Apr 12, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedARExplainedYes
Apr 12, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanNJExplainedYes
Apr 5, 2016Student loansDealing with my lender or servicerReceived bad information about my loanNYExplainedYes
Apr 1, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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