Case file
Student loans
Complaint 2165300 Financial Asset Management Systems
Fixed- Product
- Student loan · Federal student loan servicing
- Detail
- Having problems with customer service
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 18, 2016Complaint received
- Nov 24, 2016Sent to Financial Asset Management Systems (37 days later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Financial Asset Management Systems complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 4, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | CA | Fixed | Yes |
| Oct 4, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | OH | Fixed | Yes |
| Sep 29, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | NY | Fixed | Yes |
| Sep 8, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | TX | Explained | Yes |
| Jul 23, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | TN | Explained | Yes |
| Jul 14, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | NY | Fixed | Yes |
| Apr 12, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | AR | Explained | Yes |
| Apr 12, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | NJ | Explained | Yes |
| Apr 5, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | NY | Explained | Yes |
| Apr 1, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | FL | Explained | Yes |
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