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Mortgages

Complaint 18867225 Mr. Cooper

Explained
Company
Mr. Cooper
Product
Mortgage · FHA mortgage
Detail
Trying to communicate with the company to fix an issue with the loan closing
From
Maryland 20748
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jan 20, 2026Complaint received
  2. Jan 20, 2026Sent to Mr. Cooper
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Mr. Cooper complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Mar 7, 2026MortgagesClosing on a mortgageSetting up an escrow account for taxes and insurancePAExplainedYes
Feb 23, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedYes
Feb 19, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingILExplainedYes
Feb 19, 2026MortgagesClosing on a mortgageFees or costs after closingOHExplainedYes
Feb 13, 2026MortgagesClosing on a mortgageFees or costs after closingFLExplainedYes
Feb 11, 2026MortgagesClosing on a mortgageDelays with the closing processSCExplainedYes
Feb 3, 2026MortgagesClosing on a mortgageFees or costs after closingCAExplainedYes
Feb 2, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingTXExplainedYes
Jan 27, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingTXExplainedYes
Jan 19, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingMOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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