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Credit cards

Complaint 18985132 Firstsource Business Process Services

Explained
Product
Credit card · Store credit card
Detail
Problem lowering your monthly payments
From
Texas 76177
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Jan 24, 2026Complaint received
  2. Jan 24, 2026Sent to Firstsource Business Process Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Firstsource Business Process Services complaints about struggling to pay your bill

ReceivedAboutIssueStateAnswerOn time
Aug 13, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipCAIn progressYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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