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Credit cards

Complaint 25289125 Firstsource Business Process Services

In progress
Product
Credit card · General-purpose credit card or charge card
Detail
Credit card company won't work with you while you're going through financial hardship
From
California 95821
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Aug 13, 2026Complaint received
  2. Oct 8, 2026Sent to Firstsource Business Process Services (56 days later)
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Firstsource Business Process Services complaints about struggling to pay your bill

ReceivedAboutIssueStateAnswerOn time
Jan 24, 2026Credit cardsStruggling to pay your billProblem lowering your monthly paymentsTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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