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Credit reporting

Complaint 18986726 College Ave Student Loan Servicing

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Difficulty submitting a dispute or getting information about a dispute over the phone
From
North Carolina 28215
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 25, 2026Complaint received
  2. Jan 25, 2026Sent to College Ave Student Loan Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More College Ave Student Loan Servicing complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Jun 30, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeNJExplainedYes
May 15, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Mar 18, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Feb 12, 2025Student loansProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneOHExplainedYes
Mar 13, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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