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Complaint log

College Ave Student Loan Servicing complaint log

The newest complaints about College Ave Student Loan Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 19, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsFLExplainedYes
Oct 17, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedMAExplainedYes
Oct 14, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanPAExplainedYes
Oct 12, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsMNExplainedYes
Oct 9, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedPAExplainedYes
Oct 1, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeRIExplainedYes
Sep 28, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPAExplainedYes
Sep 23, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingOHExplainedYes
Sep 20, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMAExplainedYes
Sep 17, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedSCExplainedYes
Sep 9, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledUTExplainedYes
Sep 8, 2026Credit reportingIncorrect information on your reportAccount information incorrectNYExplainedYes
Sep 2, 2026Student loansDealing with your lender or servicerCo-signerNJExplainedYes
Aug 31, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Aug 14, 2026Student loansGetting a loanIssues with financial aid servicesNJExplainedYes
Aug 6, 2026Student loansIncorrect information on your reportAccount status incorrectORExplainedYes
Jul 31, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanCTExplainedYes
Jul 30, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsOHExplainedYes
Jul 27, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Jul 22, 2026Student loansGetting a loanProblem with the interest rateMAExplainedYes
Jul 21, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Jul 17, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Jul 15, 2026Student loansDealing with your lender or servicerCo-signerNVExplainedYes
Jul 1, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsNJExplainedYes
Jun 30, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeNJExplainedYes
Jun 2, 2026Student loansGetting a loanQualified for a better loan than the one offeredNYExplainedYes
Jun 2, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNCExplainedYes
Jun 1, 2026Student loansDealing with your lender or servicerCo-signerTXExplainedYes
May 17, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
May 15, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
May 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
May 2, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsCTExplainedYes
May 2, 2026Student loansGetting a loanDenied loanMDExplainedYes
Apr 28, 2026Student loansDealing with your lender or servicerCo-signerCAExplainedYes
Apr 23, 2026Student loansStruggling to repay your loanBankruptcyFLExplainedYes
Apr 21, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMIExplainedYes
Apr 18, 2026Student loansGetting a loanDenied loanTXExplainedYes
Apr 14, 2026Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopFLExplainedYes
Apr 14, 2026Student loansDealing with your lender or servicerProblem with customer serviceCAExplainedYes
Apr 13, 2026Student loansDealing with your lender or servicerCo-signerCAExplainedYes
Apr 4, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Apr 3, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMAExplainedYes
Apr 2, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Apr 1, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNYExplainedYes
Mar 27, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Mar 27, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportNYExplainedYes
Mar 24, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Mar 20, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Mar 18, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Mar 18, 2026Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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